Customer Care

Shipping Policy

Fast, reliable delivery across Pakistan — with the option to pay when your order actually arrives.

Delivery Times

Region	Estimated Delivery
Major Cities (Lahore, Karachi, Islamabad, etc.)	2–3 working days
Other Cities & Towns	3–5 working days
Remote Areas	5–7 working days

How It Works

✓Orders are dispatched within 24–48 hours of confirmation.
✓Cash on Delivery is available nationwide — no advance payment needed.
✓You'll get your tracking number by SMS/WhatsApp as soon as your order ships.
✓Free delivery on every order, no minimum spend required.

Order Tracking

Once your order is dispatched, you'll receive a tracking link via WhatsApp or SMS. You can also message us directly with your order number for a status update at any time.

Delivery timelines can occasionally extend during public holidays, weather disruptions, or high-demand periods (like new drops). We'll always keep you updated if there's a delay.

Delayed or Missing Orders

If your order hasn't arrived within the estimated window, message us on WhatsApp with your order number and we'll investigate with our courier partner immediately.