Customer Care
Return Policy
We stand behind every shirt we sell. If something isn't right, here's exactly how to fix it — no runaround, no hidden conditions.
7-Day Return Window
You have 7 days from the date of delivery to request a return or exchange. This applies to size issues, wrong items received, or if you simply changed your mind — as long as the item meets the conditions below.
Conditions for Return
- Item must be unworn, unwashed, and in its original condition
- Original tags must still be attached
- Item should be in its original packaging where possible
- Return request must be raised within 7 days of delivery
How Returns Work
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1
Message us within 7 daysReach out on WhatsApp with your order number and reason for return.
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2
Pack it up unusedItem should be unworn, unwashed, with tags on, in the original packaging.
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3
We arrange pickupWe'll schedule a courier pickup from your address, or you can drop it at the nearest courier point.
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4
Exchange or refundOnce we receive and inspect the item, your exchange or refund is processed within 3–5 working days.
COD orders are refunded via bank transfer or Easypaisa/JazzCash — just share your details with us when you message.
What's Not Covered
Items that show signs of wear, have been washed, or no longer have tags attached cannot be accepted for return. This helps us keep every returned item resellable at full quality for the next customer.